Terms & Conditions

Terms of use

International USPS shipments will often show no tracking information at all once they leave the U.S. Because of this, international buyers accept all responsibility for shipments sent through the USPS. We will take no responsibility for USPS losing your package!

As a protection against credit card fraud, Xhover, LLC reserves the right to hold or cancel orders that are suspicious or where the buyer cannot verify the payment information.  The easiest way to be sure your order will ship without interruption is to use PayPal and ship to a verified address.  Orders where the billing and shipping address are not the same may be held to verify payment information.

It is the responsibility of the buyer to determine the legality of the use of item purchased from this site in their particular locations.  Xhover, LLC and its ownership take no responsibility for damage incurred due to equipment failure or any use of the equipment, or any legal requirements for operating or receiving these items.  Xhover, LLC is not responsible for any items seized by customs.

Buyer agrees that any items shipped to U.S. addresses are to be used by the purchaser only and are not being purchased to be resold without specific approval from Xhover, LLC.  Xhover, LLC will not be liable and will not take any legal responsibility for any equipment that is sold to another party after being shipped to the original purchaser.  The buyer agrees that they will adhere to all laws and regulations, and that they will not use the equipment in a way that endangers the buyer or other individuals.

 

A Note Concerning International Shipping

Duties and taxes are not included in the item price or shipping charges. Please check with your local customs office before making a purchase from www.xhover.com. Your local authorities will add these charges and expect 
payment upon delivery. These fees are not additional shipping charges assessed by Xhover LLC .We will not falsify the declared value of an item or mark a package as gift to reduce import fees, as this practice is illegal. 
 

Refused Orders Due to Non-Payment of Duties and Taxes

If your order is returned to us for failure to pay duties and taxes assessed by your country, your original purchase price or any shipping charges incurred will not be refunded.

 Returns

If your item is damaged or you have any problems please contact us immediately to resolve the issues. DIY kits, BNF's and RTFs on xhover.com are none refundable. 

NON-REFUNDABLE ITEMS

Returns received after 14 days of the original order shipment date.
Returns received in used, damaged or worn condition.
Frames, RTF Kits, BNF drones and any other custom built items.
Any special offers where terms state that sale is final.

All products hold a (14) day warranty in the event of a manufacturer defect. The manufacturer's warranty does not cover any damage caused by drops,  wear and tear, water damage, electrical damage or damage caused by user alterations.Any Returns due none store credit “are subject to 25% restocking fee.

Xhover will repair or replace a Defective product a with an original or similar model. If a replacement model is not available a store credit may be issued instead. Xhover holds the right to refuse any return which shows signs of; modification, fire/water damage, electrical short or general misuse. Xhover recommends inspecting all BNF/RTF’s thoroughly before supplying battery power.